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An amazing tool at your fingertips
Tuesday, July 13, 2010 | Robert Caban

Patient portals have evolved quite a bit over the last few years. Many portals now offer patients the opportunity to interact with the doctor in a way that hasn’t occurred since doctors stopped making home visits. Personally, I have used my provider’s patient portal to access my records, check on results and even email my doctor. And he responded back to me within minutes! Minutes! Talk about feeling on top of the world - I think I bought a lottery ticket that day. What a great feeling to have access to not only my health information but to my doctor without having to be put on hold for eternity. This is the harnessing of technology that we’ve all hoped for in healthcare - a way for patients to get more control of their own health, take responsibility for it and utilize modern medicine to its greatest potential.

What is really exciting about this change in healthcare is how patient focused it is. According to a Kaiser Permanente study of approximately 630,000 email messages the vast majority of the e-mails between patients and their doctors (about 85%) were initiated by patients. I would read this a confirmation that patients have questions before and after their doctor visits and that these patient portals are a communication avenue to that is both timely and cost effective. These days as we’re all more pressed for time being able to communicate this way expedites our concerns and probably lowers our stress levels (maybe for doctors too?).

So, if you haven’t given a patient portal a try you might consider it sometime. And don’t blame me if you happen to get a lucky lottery ticket!

Tags   technology, physicians, phr, personalhealthrecord

About This Blog

Welcome to the Traveler’s PHR blog – a communication forum and social network to connect you with health information management professionals and other travelers for the exchange of ideas and information for managing your personal health information to prepare for the best healthcare while traveling. If you ever wondered what might happen if you get sick or even became unconscious while traveling outside of your home town and what you might do to prepare for such an event, then you’re in the right place. As this blog grows, we invite you to share your own advice and travel stories and learn from other travelers about their experiences.

Blog Contributors

Marsha Dolan, Valerie Watzlaf, Cindy Boester, Heidi Shaffer, Julie Wolter, Margaret Hennings, Colleen Goethals, Vera Rulon, Leah Grebner, Robert Caban, Mynilma Olivera-Vazquez, Amanda Bushey, Margie Kelly, Donna DuLong, Sarah Dietze, Valisha McFarlane, Maria Kovell, Ted Eytan, Leann Reynolds, Laura Heuer, Kristin Stewart, Derek Allen, Chris Matthies, Margo Corbett, Craig Newmark, Sarah Buelterman, Skyler Tanner, Aniruddha Malpani, Joan Malling, Marilyn McFarlane, Megan Rooney, Patrick Rhone, Dr. Carrie Nelson, Maria Bouselli, Erin Jordan


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